John Deere 928
by Joe
(Minnesota)
I bought the snow blower in Oct 2009, brought it out on the first snowfall and it would not move. Sent it in for warenty repair, got it back and same thing. Sent it in a second time, John Deere added some weather striping and roughed up the drive plate. Still did not work, sent it in a third time.
John Deere kept it until April and brought it back. When I tried it in August it would not move in reverse. So they have it again. When is enough, enough, they should replace it but John Deere will not. John Deere wants me to trade it in on a new model and pay them for all the time it sat in the shop.
Nov 2010 this same machine is back in my garage and still having issues. It will not stay in gear if placed in 1st gear it will jump into 2nd and then 3rd by itself. I wish I had purchased any other brand of snow blower from any other dealer.